Contact Us for Services

With our remote services, your machines remain at their peak performance at all times. Our expertise and our innovative solutions help you reduce equipment downtime and repair costs.


Benefit from the expertise of BAUMANN technicians by phone, worldwide. Our specialists will answer your questions, track down and resolve problems, and identify necessary spare parts.

Helpline Plus

Combined with BAUMANN Connect, Helpline Plus gives you even faster and more effective assistance. With your permission, our technicians work remotely on your equipment directly via the Internet, allowing you to cut your assistance costs and making the need to call in a BAUMANN engineer up to 80% less likely.

Helpline Premium

Helpline Premium offers the remote services available as part of Helpline Plus - 24 hours a day, 7 days a week. In other words, assurance of immediate and efficient assistance when you need it, whenever you need it.

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